Privacy Policy

Welcome to Zoystyle. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our online store, use our services, contact us, or make a purchase.

Information We Collect

When you visit or purchase from Zoystyle, we may collect personal information necessary to provide our products and services.

This information may include:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order and Purchase Information
  • Customer Support Communications
  • Payment-related information processed through authorized payment providers

We may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, time zone, cookies, and website usage data.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations and shipping updates
  • Provide customer support
  • Manage returns, exchanges, and refunds
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Maintain website and transaction security
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications where permitted by applicable law and your preferences

Payment Information

Payments are processed through authorized third-party payment service providers.

Zoystyle does not store complete credit card, debit card, UPI PIN, net banking password, or other sensitive payment credentials on its own systems.

Payment providers may process your information according to their own privacy policies and applicable legal requirements.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve our website.

Cookies may help us:

  • Remember customer preferences
  • Maintain website functionality
  • Understand website usage
  • Analyze website performance
  • Improve the shopping experience
  • Support relevant marketing and advertising activities where permitted

You may manage cookies through your browser or available privacy settings. Disabling certain cookies may affect some website features.

How We Share Personal Information

We may share personal information with service providers where reasonably necessary to operate our business, including:

  • E-commerce platform and technology providers
  • Payment processors
  • Shipping and logistics providers
  • Website and technical service providers
  • Analytics and marketing service providers, where applicable
  • Professional advisers
  • Government, regulatory, or legal authorities where required by law

We do not sell or rent your personal information for monetary consideration.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Process and maintain order records
  • Provide customer support
  • Manage returns and refunds
  • Resolve disputes
  • Prevent fraud
  • Meet accounting, tax, legal, and regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of eligible personal information
  • Withdraw consent where processing is based on consent
  • Opt out of eligible marketing communications
  • Raise questions or concerns about how your information is handled

To submit a privacy request, please contact us using the details provided below. We may request reasonable information to verify your identity before processing certain requests.

Marketing Communications

If you receive promotional emails or marketing communications from us, you may opt out by using the unsubscribe option provided in the communication or by contacting our customer support team.

You may continue to receive essential transactional communications related to your orders or customer service requests.

Third-Party Services and Links

Our website may use or contain links to third-party websites and services.

Zoystyle is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not intended to knowingly collect personal information directly from children where parental or guardian consent is required under applicable law.

If you believe a child has provided personal information improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or applicable requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have questions, concerns, or privacy-related requests, please contact us:

Zoystyle

Owner: Sneha Sharma

Email: zoystyle8@outlook.com

Phone: +91 99638 52415

Business Address:

B-56, Sunrise Residency
Raj Nagar Extension
Ghaziabad
Uttar Pradesh – 201003
India